- Description
- Objectives
- Outline
- Materials
- Certification
- System Requirements
- Watch a Demo
We offer you the most effective way to earn your CompTIA A+ certification. CompTIA A+ is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers. Two exams are necessary to be certified: exam 220-1101 and 220-1102.
CompTIA A+ 220-1101 covers the fundamentals of computer technology, installation and configuration of PCs, laptops, mobile devices and related hardware, and basic networking. CompTIA A+ 220-1102 covers the skills required to install and configure PC operating systems, security, as well as software troubleshooting.
This course includes access to a hands-on Practice-Lab which will allow candidates to have training in the practical application of the course concepts without having to buy any additional software and will prepare them for success on the certification exam.
After completing this course, you should be able to:
- Identify the basics of PC hardware, configuration, and wireless networks
- Recall the steps for troubleshooting hardware, including mobile devices, printers, and networking
- Recognize the steps for installing and configuring operating systems and software
- List ways to work with network services and operational procedures
- Identify security concepts and technologies
CompTIA A+
CompTIA A+ 220-1101 Module 1
PC Hardware
- Motherboards, Processors, and Memory
- Identifying Motherboard Components
- Purposes of Processors
- Memory Terms
- Cooling Systems
- Installing and Configuring Expansion Cards
- Understanding Storage Devices
- Understanding Power Supplies
CompTIA A+ 220-1101 Module 2
Peripherals, Cables, Connectors and Printers
- Peripherals and Expansions
- Installing and Configuring Expansion Cards
- Connectors and Cables
- Understanding Print Technologies and Imaging Processes
- Installing and Sharing Networked Printers
- Performing Printer Maintenance
CompTIA A+ 220-1101 Module 3
Networking Fundamentals and TCP/IP
- Understanding Networking Principles
- Identifying Common Network Hardware
- Understanding TCP/IP
- TCP/IP Structure
- IPv4 Address Classes
- Scopes and Reservations
- Spam Management
- IPv6 Addressing
CompTIA A+ 220-1101 Module 4
SOHO Networks, Virtualization and Cloud Computing
- Wireless Networking Technologies
- 802.11 Networking Standards
- Bluetooth Networking
- Installing and Configuring SOHO Networks
- Internal Networking Connections
- Installing Network Infrastructure
- Network Services
- Virtualization
- Cloud Computing
CompTIA A+ 220-1101 Module 5
Mobile Device Hardware, Connectivity and Application Support
- Working with Laptop and Mobile Device Hardware
- Laptops vs. Desktops
- Disassembling and Reassembling Laptops
- Mobile Connectivity
- Cellular Networking Connectivity
- Mobile Hotspots and Tethering
- Wi-Fi Connectivity
- Blue Connectivity
- Mobile App Support
CompTIA A+ 220-1101 Module 6
Troubleshooting
- Troubleshooting Best Practice Methodology
- Motherboards
- CPUs, RAM and Power Problems
- Storage Drives and RAID Arrays
- Video, Projector, Display Issues
- Common Mobile Device Issues
- Printer Problems
- Networking Problems
Outline: A+ 220-1102
CompTIA A+ 220-1101 Module 7
Operating System Adminstration
- Understanding Operating Systems
- Understanding Applications
- Introduction to Windows 10
- Windows Configuration
- Windows Registry
- Disk Management
CompTIA A+ 220-1101 Module 8
Windows, macOS and Linux
- Installing and Upgrading Windows
- Command-Line Tools
- Networking in Windows
- MacOS and Linux
- Applications on macOS
- Best Practices
- Basic Linux Commands
CompTIA A+ 220-1101 Module 9
Security Concepts
- Physical Security Concepts
- Logical Security
- Malware
- Mitigating Software Threats
- Social Engineering Attacks, Threats, and Vulnerabilities
- Exploits and Vulnerabilities
- Windows OS Security Settings
- Web Browser
- SOHO Network Wireless and Wired
- Mobile Device Security
CompTIA A+ 220-1101 Module 10
Troubleshooting Operating Systems and Scripting
- Troubleshooting Common Microsoft Windows OS Problems
- Troubleshooting Security Issues
- Best Practices for Malware Removal
- Mobile OS Issues
- Scripting
- Remote Access
CompTIA A+ 220-1101 Module 11
Safety Concerns and Documentation
- Understanding Safety Procedures
- Understanding Environmental Controls
- Understanding Policies, Licensing, and Privacy
- Documentation and Professionalism
- Change Management Best Practices
- Disaster Prevention and Recovery
- Demonstrating Professionalism
**Outlines are subject to change, as courses and materials are updated.**
All course materials included.
CompTIA A+
Upon successful completion of this course, students will be prepared to sit for the CompTIA A+ 220-1101 & 220-1102 certification exams.
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player